Privacy Policy

Your privacy is important to us and we want you to be as comfortable as possible visiting our site and using our services.

Our Website

We may collect personal identification information in a variety of ways. Users may be asked for, as appropriate: Name, Email address, Mailing address, Telephone number, Credit card information

Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information.

Where we do collect your personal data, this information is required for us to validate who you are, to deal with your queries effectively and to ensure that we can monitor usage of our sites as you sign up for classes.

If you book in to attend one of our classes, we will also collect information relating to your health status and any physical impairments that might impact upon how you can use our services. This is to ensure that we take your health record into account and can enable you to consider whether it is safe for you to attend our classes.

How We Use Your Information

We collect and process personal information about visitors to our website, clients, customers and users of/visitors to our sites. We do this in order to

  • deliver services to you, and process payments that you make to Form + Flow and learn how to offer you a better product

  • improve customer service – Information you provide helps us respond to your customer service requests and support your needs more efficiently

  • personalize the user experience – We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website

  • improve our website – We may use feedback you provide to improve our products and services

  • process payments – We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service

  • run a promotion, contest, survey or other feature – To send users information which is relevant to services that they have purchased from us

  • send periodic emails – We may use the email address to send users information and updates pertaining to their order. It may also be used to respond to their enquiries, questions, and/or other requests. We may also send emails to users that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email

Who We Share With?

We will not use your personal information for third-party marketing purposes without your prior express consent. We do not sell, trade, or rent users’ personal identification information to others.

Changes To This Policy

Form + Flow can update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.